Solutions-oriented Certified Windows Mobility Systems Engineer specializing in coordination, analysis, and installation of IT endpoints. Coupled with an extensive track record of building, configuring, managing and troubleshooting all aspects of endpoint infrastructure. Emphasis on streamlining processes via scripting and automation to ensure Service Level Agreement expectations are met and exceeded.
Acting Lead End User Operations Systems Engineer on Jabil's largest multinational site acquisition to date. Facilitated the conversion and assimilation of 3000+ users and endpoints at 19 separate facilities spread across four countries in Europe and North America. Leveraged strong scripting abilities to streamline and automate manual processes for maximum possible output on repetitive tasks where applicable.
Helping lead the server-less infrastructure initiative with Docker EE on a global scale. Participating in migrating monolithic legacy applications to containerized deployments that scale up and down as necessary with demand. Developing and testing implementation methods, creating training documentation, researching and implementing governance at the global level, and any other mission critical tasks.
Provided hands-on technical support to 400+ end-users involving a wide range of issues: operating system failures, software installs, hardware replacement, data backup, and recovery, Office 365, AD account lockouts, printer configurations, Cisco VPN, etc. Automated legacy processes with scripting to improve adherence to SLA and overall productivity.
Monitored and supported the performance of 35+ networks for optimal operation taking action against alerts and notifications as required.
Apart from being a developer, I enjoy most of my free time with travel and or exercise. I am an avid amateur powerlifter, I have competed in numerous powerlifting meets in recent years. I find lifting a great outlet for stress and a great way to stay in shape!
When forced indoors, I follow a number of sci-fi genre movies and television shows, I am an aspiring woodworker, and I spend a large amount of my free time exploring the latest technology advancements in the front-end web development world.